免费送货 45天退款保证 1年质保

常见问题解答

一般性

Modius 盒子里有什么?

如果您购买了新的Modius耳麦,您将收到以下物品。

  1. Modius 耳机
  2. 150个电极片(足够大约3个月的使用量
  3. 100个酒精清洁湿巾
  4. 用户指南
  5. 微型USB充电线

通过我们的网站购买的所有新耳机都有45天的退款保证。

如果您购买了翻新的Modius SLIM耳机,您还将收到一个手提箱(有30天的退款保证)。

是否有任何翻新的耳麦可以购买?

我们有数量有限的翻新Modius SLIM耳机可在这里购买。翻新耳麦有一年的保修期。 我们还没有任何翻新的Modius SLEEP耳麦可供购买。

使用Modius时,您可以四处走动、开车、骑车等吗?

不可以,因为它会激活负责平衡的前庭神经,所以我们建议您在坐着的时候享受Modius疗程。

我可以每天使用Modius超过1小时吗?

由于监管原因,Modius耳机有一个限制,即每天只能使用一小时。实际上,这是每16个小时的时间段,以允许您在一天中灵活使用。

Modius應用程式與哪些裝置相容?

Modius应用程序可在iOS和Android上使用,您可以点击以下链接下载。

我们不能保证与所有设备的兼容性,但作为一般规则,需要以下条件。

* 对于iOS设备,Modius应用应该在任何iOS 9.0或更高版本的iPhone或iPad设备上运行。

* 安卓设备至少需要安卓5.0系统才能兼容,且蓝牙应具备LE功能。

如果有任何疑问,请联系我们的客户服务团队:team@modiushealth,我们将能够提供帮助。

Modius安全吗?

虽然Modius是一个新的设备,神经刺激技术已经存在了很长一段时间,并建立了良好的。第一台植入式装置在30多年前就已植入。 前,并以较高的电压运行。

与这些植入式设备相比,Modius的电流大大降低,而且不直接激活大脑,而是刺激耳后颅骨中的平衡神经。 因此,我们有信心,相比之下,Modius的风险非常低。

Modius被FDA归类为一般保健设备。

如果您有任何疑虑,我们建议您在使用Modius之前咨询您的医生或保健专家。

Modius是如何及为何开发的?

Modius系列耳机凝聚了我们团队对医学、电子和帮助他人的热情。

第一款耳机Modius SLIM研发了5年多。这一切都源于Paul McGeoch博士的观察,他认为对大脑进行电刺激可以帮助人 挣扎在减肥的路上。他与他的同事和朋友Jason McKeown博士分享了他的发现,他之所以被吸引到神经外科领域,部分原因是他对神经外科的迷恋。 与技术和电子产品。杰森很感兴趣。他很快就开发出了该设备的原型版本。

像所有优秀的发明家一样,他立即在自己身上进行了测试。随着时间的推移,他注意到食欲显著降低,渴望减少,饱腹感增加。在 一年后,他成功地将自己的体脂减少了44%,肌肉量也增加了2公斤(4.5磅)。虽然这些结果并不典型,但他相信,在他的努力下,他的身体会越来越好。 该技术的工作原理与预想的一样。

McKeown博士和McGeoch博士确定了该技术的潜在优势,于是他们联系了一个屡获殊荣的制造团队,开始着手制造该设备。经过多年的 经过原型设计和测试,Modius Slim已经完善为一款高科技可穿戴式耳机,已经为全世界成千上万的人带来了减肥的革命。

我们的第二款耳机Modius Sleep目前正在生产中,预计将于2020年出货,旨在改善睡眠,而无需药物治疗。

Modius是否会干扰任何其他大脑活动?

没有证据表明Modius耳机会干扰任何其他大脑活动。

Modius和TENS装置是一样的吗?

虽然这些设备有许多共同点,但Modius提供的电脉冲特性与TENS非常不同。我们绝不推荐使用 TENS(经皮神经电刺激)设备,用于刺激前庭神经。

Modius是否必须贴在耳后?

是的,Modius耳麦的凝胶垫必须贴在耳后。这是设备唯一经过专门测试的地方,而且......。 唯一能产生刺激前庭神经的效果的地方。切勿在身体其他部位使用,尤其是头部或胸部。

Modius耳麦需要什么样的充电线?

Modius使用标准Micro USB充电线。如果您丢失或损坏了耳麦附带的电缆,任何标准的Micro USB充电电缆也可以使用。

我可以携带Modius耳机上飞机吗?

可以,大多数航空公司都允许将Modius耳机带上飞机,无论是手提行李还是托运行李箱。 我们的许多用户经常带着他们的Modius旅行,没有遇到任何困难。

然而,少数航空公司可能会限制携带含有锂电池的物品,因此您可能希望在飞行前向您的航空公司咨询。 供您参考,Modius耳麦所含电池类型为锂聚合物3.7V 155mAh 0.57Wh。

我应该如何保养我的Modius耳麦?

您的 Modius 耳机在不使用时,最好存放在保护性便携盒或包装盒中。

抬起耳麦时,应抓住头带部分,而不是电缆。

戴上和取下 Modius 耳机时请小心。 戴上耳麦时,我们建议先戴上耳麦垫,然后连接线缆。

在会议结束时取下耳机时要特别小心,以免损坏线缆。我们强烈建议将电缆从电极上断开。 在取下耳麦之前,请先使用耳麦垫,以避免线缆承受任何过大的压力。

佩戴耳麦时,如果靠在头枕上或躺下,请避免过度弯曲线缆或给线缆施加压力。

您的 Modius 耳机应保持清洁,不要放在阳光直射或过热的环境中,也不要放在过冷的环境中。

我需要为Modius充电多长时间?

我们建议将Modius插入电源,让它充电,直到琥珀色的指示灯熄灭。

標準充電時間約需2-3小時,視電源而定。

请查看您的Modius应用程序,以了解耳麦的电量。当耳麦连接到应用程序时,将看到一个电池符号。

第一次使用会有什么感觉?

Modius 耳机的工作原理是刺激前庭神经。您可能会感觉到耳后放置耳垫的地方有轻微的刺痛/刺痛感,不过这通常是在您的耳边。 随着身体的适应,这种感觉会越来越不明显。

由于前庭系统负责身体的平衡,佩戴耳麦时感觉有点不稳定是正常的(这就是为什么我们建议只在坐着的时候使用)。 你可能会感觉到轻微的摇晃或左右摇摆的感觉,这种感觉通常被比喻为在船上或好像你喝了一杯酒。

每个人对刺激的敏感度都会不同,而且很可能在不同的疗程中感受到不同的感觉--有时你会比其他人感受到更多,这可能是由于以下原因造成的差异 在体温、湿度水平、时间、垫子的摆放位置略有不同等。

如果你容易晕船,就有可能只能忍受很低的刺激,不过随着时间的推移,身体通常会变得更加耐受。

因此,我们建议您从第1级开始,看看您的感觉如何,然后再逐渐增加级别。给您的身体时间去适应这种感觉。您不需要达到最高级别 为了让它发挥作用--只需坚持在您能感觉到摇摆感的水平上,但对您来说仍然是舒适的。

我可以投资Neurovalens吗?

我们很高兴您和我们一样对我们的业务前景感到兴奋。我们目前资金充足,但我们可能会在2020年进行投资扩张。 如果您是认真的,请给我们发送电子邮件到team@modiushealth.com,说明您希望投资的金额,我们将与您联系。

创始人是谁?

Jason(CEO兼创始人)是世界著名的Ramachandran教授邀请的最年轻的访问学者,在加州大学圣地亚哥分校研究神经刺激。 他是北爱尔兰贝尔法斯特女王大学的医学学士、外科学士和产科学士。

苏格兰神经外科医生Paul McGeoch(联合创始人)拥有阿伯丁大学的医学学位,是英国皇家内科医生学院的成员,有20多篇神经科学方面的同行评审论文。 是加州大学圣地亚哥分校的访问学者。 保罗是英国皇家外科医生学院的院士,并在苏格兰东部轮转医院接受神经外科医生培训。

莫迪乌斯睡眠

什么是Modius Sleep?

Modius Sleep是一种不含药物的解决方案,以神经科学为动力,安全且无创地改善人的睡眠。 Modius SLEEP刺激前庭神经,间接影响下丘脑。 并对人体的昼夜节律产生积极影响。 每天晚上睡觉前佩戴30分钟耳机。 用户应该精细他们将能够更快地进入睡眠。 保持更长的睡眠时间,并在早上感觉更休息。

Modius Sleep积极刺激大脑中的关键睡眠神经元(即上脑核和Orexin),以。

  • 缩短入睡时间
  • 减少夜间"醒来"的次数。
  • 一觉醒来,感觉更有精神
  • 提高白天的能量水平
  • 改善整体睡眠质量

每天晚上睡觉前戴上耳机30分钟。

Modius Sleep适合哪些人使用?

Modius Sleep适用于任何有睡眠困难的人--无论你是否是难以入睡的人。 夜间醒来,又无法再入睡,或者不断觉得自己睡眠不足。 900万美国人和20%的世界人口使用睡眠药物、药物或替代产品来管理他们的睡眠。 Modius Sleep是一种不含药物的替代方案,它将积极影响人体的昼夜节律,而不是简单地掩盖问题。

是什么让Modius Sleep与众不同?

Modius Sleep不含药物,这为睡眠不佳的人提供了一种方法,避免使用镇静剂和安眠药,这些药物实际上只能掩盖问题,并伴随着一系列讨厌的副作用。 这些副作用可能包括成瘾/依赖性,记忆丧失/健忘症,混乱和嗜睡在白天。不同于其他睡眠耳机仅限于被动读取脑电波活动。 Modius Sleep能主动刺激大脑中的关键睡眠神经元。

Modius Sleep会追踪睡眠吗?

不,Modius Sleep不会追踪睡眠。它是一款适合在睡前佩戴的耳机,可帮助您的大脑做好睡眠准备。

Modius Sleep如何工作?

Modius Sleep的工作原理是向前庭神经发送安全的电脉冲,影响下丘脑和脑干中控制昼夜节律和睡眠模式的区域。 每天睡前佩戴30分钟。

睡觉时是否要佩戴Modius Sleep?

不,Modius Sleep应在晚上睡觉前佩戴,最好是在您开始放松的时候佩戴。 它不适合在床上使用。

Modius Sleep与Modius Slim有何不同?

两种设备的技术相似,Modius Sleep和Modius Slim都是刺激前庭神经,间接影响下丘脑。 不过,Modius SLEEP的波形不同,它专门针对控制昼夜节律的大脑部分进行了优化,有助于改善睡眠。

Slim和Sleep设备非常相似,它们刺激的是相同的大脑区域。不同的是,电刺激的频率是独一无二的。 每种设备,所以我们相信睡眠设备上的设置是最好的睡眠管理,我们相信瘦身设备上的设置是最好的体重管理。

也就是说,由于这两款设备在大脑的相同区域内运行,我们预计结果会有一些重叠。例如,或者说Slim设备最大的"副作用"是什么? 的人有改善睡眠。

因此,我们希望有些人会发现他们的食欲下降时,使用睡眠设备,所以希望这可以用来帮助任何减肥的尝试。

Modius Sleep适用于每个人吗?

每个人都是不同的,Modius Sleep自然会比其他人更好的工作。 有许多因素影响一个人的能力,睡得好。 (例如,药物、年龄、医疗条件、压力、夜生活等),Modius SLEEP可能无法克服所有导致睡眠问题的因素。 要想知道Modius Sleep是否能够帮助你,唯一的方法就是尝试。我們提供45天的退款保證,讓您可以試用Modius。

我是否需要继续使用安眠药?

只要每天使用耳麦,我们希望您能够减少对安眠药的依赖,并希望在一段时间内不需要使用任何其他镇静剂。 或药片,以便能够获得良好的睡眠。然而,我们建议您在停用任何药物之前,先与医生讨论自己的情况。

Modius Sleep可以帮助治疗时差吗?

这款耳机并不是作为治疗时差的药物来销售的。 然而,它应该与您的身体,以协助您的昼夜节律,比以前更快地恢复同步。

Modius Sleep对轮班工作的人有用吗?

Modius Sleep可以帮助轮班工人更快地进入睡眠,并保持更长的睡眠时间。 我們建議您在入睡前不久使用耳機。

多久可以看到Modius Sleep的好处?

有些人可能会在第一晚或第二晚就注意到睡眠的改善。然而,对其他人来说,这将需要更长的时间 - 也有一些人的睡眠将采取以下措施 在开始改善之前,起初会受到更多的干扰。这是完全正常的,在身体适应前庭刺激的同时,值得坚持下去。

如果您发现刚开始使用耳机时睡眠质量较差,我们建议在开始使用耳机之前,先在较低的1-2级上移动并保持几周,然后再往上移动。

为什么Modius Sleep耳机每天只需使用30分钟,而Modius Slim耳机是60分钟?

我们的研究表明,您只需要使用Modius Sleep 30分钟,就能获得睡眠的好处。

可以在同一天同时使用Modius Sleep和Modius Slim耳机吗?

我们建议每天最多只能使用1个小时的前庭刺激,所以我们的建议是,如果你有睡眠不佳的困扰,你的首要任务应该是在专注于减肥之前改善睡眠。 众所周知,睡眠不好是导致肥胖的一个因素,所以一旦你看到那里有改善,减肥的过程应该会更容易。

如果你想改善睡眠&减肥,买哪款耳机最好?

我们建议您决定哪个是您的优先事项。如果您有睡眠不佳的困扰,那么您可能最好先解决这个问题。

Modius Sleep也能帮你减肥吗?

虽然这两款耳机都是通过前庭神经刺激下丘脑,但Modius Sleep专门针对大脑中控制昼夜节律的关键睡眠神经元进行了优化。 我们不希望Modius Sleep对您的体重有影响。

Modius Sleep背后的科学原理是什么?

多年来,前庭系统对睡眠的影响已广为人知......因此,为什么摇晃有助于婴儿睡眠,以及为什么人们在长途汽车或火车旅行中容易犯困。

然而,许多科学研究确凿地证明了前庭系统与昼夜调节之间的联系。 我们在2019年5月进行了自己的试验研究,结果非常有说服力。 因此,我们向英国睡眠协会提交了一份摘要,准备在2019年的睡眠大会上发表,这份摘要将在会后发表在《英国医学杂志》上。

Modius Sleep非常特别地针对大脑睡眠中心中非常深层的关键睡眠神经元,即下丘脑内的Suprachiasmatic Nucleus和Hypocretin/Orexin系统。 它通过前庭神经电刺激,以非常特殊的波形间接而安全地影响下丘脑。其目的是积极地影响人体的昼夜节律,以达到以下目的 使你能更快入睡,更少醒来,这应该有助于你第二天感到更多的休息。

前庭刺激长期以来一直与改善睡眠有关(摇晃婴儿入睡是利用前庭运动),所以你可能希望阅读以下内容 这篇文章解释了更多这方面的问题。

佩戴Modius Sleep时,我应该期待什么感觉?

每个人的情况都不一样,所以不要被诱惑,直接去功率级别10。

坚持一个对你来说舒适的功率水平。 為了避免任何潛在的副作用,我們建議從第1級開始,看看你的感覺,在接下來的時間裡,再逐漸增加等級。 几个疗程。

Modius 耳机的工作原理是刺激前庭神经。 您可能会感觉到耳后放置耳垫的地方有轻微的刺痛/刺痛感,尽管这种感觉通常会变得较小。 当身体在30分钟的疗程中适应后,会有明显的感觉。

由于前庭系统负责身体的平衡,佩戴耳机时感觉有点不稳定是正常的(这就是为什么**我们建议只在坐着的时候使用**)。 您可能会感到轻微的摇晃或左右摇摆的感觉,这种感觉通常被比喻为在船上或好像喝了一杯酒。

这种感觉在不同的疗程中也会有不同的感觉--有时您会比其他疗程感觉更强烈,这可能是由于体温、湿度水平、时间的不同造成的。 垫子的位置等略有不同。

如果你容易晕船,有可能你只能忍受很低的刺激,不过随着时间的推移,身体通常会变得更容易忍受。

给你的身体时间去适应这种感觉。你不需要达到最高的水平才行--只要坚持在你能感觉到摇摆感的水平上就可以了。 仍然舒适的你。

如何使用Modius Sleep?

Modius Sleep是一款耳麦,每天**30分钟(最好每周至少5次),在睡前**坐着时佩戴,最好是午后或傍晚。 耳机由Modius应用程序操作,您需要将该应用程序下载到您的手机或平板设备上。

购买耳麦时,您还会收到酒精清洁湿巾和电极垫。 在每次治疗前,您需要清洁耳垂后的骨质区域。 擦干后,小心地在两侧各贴上一个垫子。 在开始您的疗程之前,请允许几分钟的时间让垫子粘在皮肤上。

耳机放在头上,电源按钮一侧在右耳上方。 将电缆连接到每个垫子上,然后按耳机上的电源按钮打开它。

然后,您将按照应用程序上的指示将耳机与手机配对(耳机应该会在随后的疗程中自动配对)并开始疗程。 有10个功率级别可供选择,但由于人们对前庭刺激的敏感度有很大不同,我们建议从1级开始,然后只往前移。 在接下来的几节课中,如果你觉得舒服的话,你可以通过级别来提升。

一旦一个疗程开始,你可以坐下来放松!许多人发现这种感觉非常有疗效,你可以利用这段时间看电视、阅读或充分利用"我的时间"。 许多人发现这种感觉非常有疗效,您可以利用这段时间看电视、阅读或充分利用您的"私人时间"。

耳机在最多 60 分钟后会自动停止,您会听到三声提示音,表示它正在关闭。 16 小时后,您就可以进行下一次通话了。 耳机每天只能佩戴一小时,但可设置为16小时,以便您灵活安排时间)。

運動或操作機械時,請勿戴著Modius耳機,因為它會刺激前庭系統,而前庭系統是負責人體平衡的。

我应该在什么功率级别使用Modius Sleep?

Modius Sleep的功率等级从1到10不等。 **開始使用Modius時,請勿將功率等級設定得太高**。 即使您感觉不到什么感觉,您的身体也需要时间来适应耳麦提供的前庭刺激。

每个人对刺激的敏感度不同,但我们**建议在前五个疗程中从1级或2级**开始,然后只增加1级或2级**。 随着时间的推移,在您感觉舒适的情况下,逐渐增加。

在接下来的几周内,您应该尝试**找到最适合您的最佳功率水平**--**这不一定是在最高水平**,即使您已经**了。 已经使用耳机一段时间,所以不要觉得你需要为10级的目标。

如何避免使用Modius Sleep的副作用?

首先要说明的是,绝大多数人在使用Modius时都没有任何副作用,大多数人觉得耳机提供的刺激是一种放松的体验。

在许多日常活动中,前庭系统会自然受到刺激,如跳跃、跳跃、蹦床等。 甚至摇晃婴儿入睡的动作也是前庭刺激。 莫迪乌斯是通过对耳后前庭神经贯穿至下丘脑的区域进行脉冲式刺激前庭系统。

然而,每个人对前庭刺激的敏感度是不同的,所以你可能会发现你只能忍受低水平的脉冲。 Modius SLEEP耳机有10个功率级别,确定最适合您的**级别是非常重要的。 即使您已经使用耳机一段时间,也不一定是最高级别,所以不要试图将自己的功率提高到舒适的程度。

为了避免出现任何副作用,我们建议如下。

  1. 在最初的几个疗程中,**从功率级别1开始慢慢**(绝对不能高于3级),因为你的身体需要时间来适应这种刺激。 当您的身体逐渐适应后,您将慢慢地能够通过功率级别增加--但前提是您觉得这样做很舒服。
  2. 确保只有在**坐着**时才使用耳机,因为前庭系统与身体的平衡有关。
  3. 在使用Modius的最初几天,您的睡眠可能会受到更多的干扰,因为您的身体习惯了这种刺激。 為了減少睡眠中斷的機會,我們建議您在傍晚時分(如果您對刺激特別敏感,甚至可以在午後進行)進行第一次會議。
  4. 确保您**增加液体摄入量**--许多用户报告说,当他们开始使用Modius时,感觉更加口渴。
  5. 如果您感到不舒服、恶心、头晕或头痛,请停止使用几天,只有在任何症状缓解后才重新开始使用耳麦。 而且只有当你觉得准备好了。 同样,我们建议从第1级开始,如果您没有出现任何副作用,才逐渐增加级别。
  6. 如果您有任何担心,我们建议您向您的医生咨询。
  7. 如果您的皮肤受到任何刺激,我们建议您停止使用,直到任何炎症得到解决。 使用芦荟胶可以舒缓皮肤。 刺激可能来自于酒精清洁湿巾,所以你可以用肥皂和水轻轻地清洁该区域,然后再使用护垫代替湿巾。

Modius Sleep是否获得FDA批准?

我们目前正在与FDA合作,生成一款经FDA批准的治疗失眠的处方睡眠设备,预计明年就能到位。 同时,FDA目前允许我们在处方设备之前推出一款低风险的消费者睡眠管理设备。 Modius Sleep被FDA归类为一般健康设备。

*Modius Sleep是一款睡眠管理设备,而非失眠治疗设备。

当我收到Modius Sleep耳机时,我该怎么做?

在Modius包装盒中,您将收到耳机、充电器(或USB充电线,如果您购买的是翻新产品)、用户手册、150个电极垫和100个清洁巾。 您应该先将充电线连接到耳机上,然后插入充电插头或USB,这样耳机就可以充电了。 充电时,您应该看到一个琥珀色的指示灯,充电完成后就会熄灭。 耳机充电大约需要 3 个小时,具体时间取决于您使用的充电器类型。

充电时闪烁的琥珀色指示灯表示充电错误。

在进行第一次会话之前,您需要将免费的 Modius 应用程序下载到您的手机或平板设备上。

按一下以下任一連結,即可在Android或平板電腦上使用該應用程式。 苹果

下载后,你需要创建一个账户。 你会在应用上看到一些视频来帮助你入门,所以你可以现在或以后观看这些视频。 您应该按照提示输入您的身高、体重、性别和出生日期。 我们建议您点击按钮允许提醒,这样您就可以收到会话通知和体重记录提醒。 如果您不觉得它们有用,可以在以后关闭它们。

如何设置我的第一次Modius Sleep会话?

当您的耳机完全充电后(琥珀色实心灯熄灭),您就可以进行第一次会话了。

清洁区域。

您需要使用随耳机提供的酒精湿巾清洁耳朵后面的骨质区域("乳突骨"),让该区域完全干燥后再尝试安装耳垫。

安装耳垫。

剥去其中一个垫子上的透明塑料,小心翼翼地(在不接触垫子粘性区域的情况下)将垫子贴在每只耳朵后面的骨质区域。

我们建议在贴上耳塞后等待片刻再连接线缆并尝试进行会话,因为皮肤的温度将有助于耳塞的粘性的建立。

连接到运行会话。

假设您已经在应用程序上进行了设置,手机和耳机将需要首次配对,以便它们有一个安全的连接。

首先按下耳机上的电源按钮,将其打开。

现在打开Modius应用,按照屏幕上的配对说明,通过蓝牙配对耳机。 应用程序会找到耳机并要求您进行配对,因此您需要 当应用程序提示确认配对时,点击耳机上的电源按钮一次(有些 Android 手机需要额外的步骤,在通知托盘中接受配对请求)。 建立连接后,您会看到应用程序上显示电池电量符号。

您的手机或平板电脑设备应该能够识别并在将来耳机开启且应用程序打开时自动连接。 下次运行会话时,您应该不需要再次配对。 除非你在两次之间因为任何原因不得不进行USB复位。

疑难解答

我如何为我的第一次会话做准备?

当您的耳麦完全充电后(琥珀色的实心灯已关闭),您就可以进行第一次会话了。

清理该地区

您需要使用随耳机提供的酒精湿巾来清洁耳朵后面的骨质区域("乳突骨")。 让该区域完全干燥后再尝试安装衬垫。

垫子的安装

剥去其中一个垫子上的透明塑料,然后小心翼翼地(在不接触垫子的粘性区域的情况下)将一个垫子贴在两只耳朵后面的骨质区域。 下图显示了您要粘贴的区域。

我们建议在垫子贴好后,等待片刻再贴上电缆,然后再进行治疗,因为皮肤的温暖会让你的耳朵变得更舒服。 帮助垫子的粘性建立起来。将耳机放在您的头上(电源按钮一侧位于您的右耳上方),并将电缆连接器连接到每个衬垫上。

连接到运行会话

假设您已经在应用上进行了设置,那么手机和耳机需要进行第一次配对,以便它们有一个安全的连接。

首先按下耳机上的电源按钮几秒钟,打开耳机。 您会听到一声高昂的蜂鸣声。

现在打开Modius应用程序,按照屏幕上的配对说明,通过蓝牙配对耳机。应用程序将找到耳机并要求您进行配对。 所以您需要在应用提示时点击一次耳机上的电源按钮,以确认配对。 一些 Android 手机需要额外的步骤,在通知托盘中接受配对请求)。

建立连接后,您会看到应用程序上显示电池电量符号。

您的手机或平板电脑设备应该可以识别并在将来耳机开启且应用程序打开时自动连接。下一次您应该不需要再进行配对了 除非您在两次运行会话之间因任何原因不得不进行USB重置。

如果您需要任何进一步的帮助,请联系我们的客户服务团队:team@modiushealth.com,他们将能够提供帮助。

开始您的会话

连接后,按应用程序上的"开始"按钮开始会话,并使用箭头增加或减少功率水平。我们建议您从 开始时,您的身体可能需要一点时间来习惯这种刺激(不超过3级)。有些人对以下情况比较敏感 前庭刺激比其他人,所以只要保持在一个你觉得舒服的水平。这不是一个比赛的水平10!我们建议在您的Modius会议期间坐下来,看电视,看书或浏览互联网。

我们建议您在Modius会议期间坐下来,看电视、看书或浏览互联网。

当您的会话结束时,您会听到3声哔哔声,耳机上的白灯会快速闪烁。 请确保将电缆连接器从 在摘下耳麦之前,请先将耳麦垫取出,以避免拉伤和损坏线缆。

如何对我的Modius进行USB复位?

如果您的Modius需要重置,请按以下步骤操作。

  1. 1.将Modius插入电源。
  2. 按住设备上的电源键10秒,10秒后会发出"嘟嘟"的声音,然后是暂停,正确操作后再发出三声。
  3. 将Modius作为已配对的设备从手机中移除。
  4. 按照应用程序内的提示,重新将Modius与手机配对。

在这一点上,你应该能够再次使用您的设备.

如果您的Modius仍然无法使用,请通过电子邮件与我们的客户服务团队联系:team@modiushealth.com

我如何知道Modius在工作?

当您戴上耳麦,连接好耳麦垫,并通过应用程序开始会话时,耳麦上的白灯应该是亮着的。这应该会一直亮着,并有一个 在您的会话期间,您的耳麦会发出纯白色的光。当您的疗程结束时,您会听到 3 声蜂鸣,白光开始闪烁,然后您应该使用电源按钮关闭耳机。

您可能并不总是能感觉到耳麦产生的刺激,因为在不同的疗程中,您会感觉到不同的刺激,有时您会感觉到更多。此外,您将 往往一边比另一边更有感觉,轻微的刺痛感通常在疗程开始时比在结束时更有感觉,因为身体会习惯这种感觉。

随着持续使用(我们建议每周至少5次),大多数用户注意到他们的食欲,饱腹感和渴望的变化,所以我们鼓励你听从你的身体。 并做出相应的反应,Modius帮助你达到最终的体重目标。

我的耳朵后面的脉动是一边比另一边强。这是否正常?

是的,这是完全正常的。虽然您每个耳朵后面的电脉冲频率完全相同,但皮肤本身的感觉可能会有所不同。

我收到一个"检查垫"的错误信息--我该怎么做?

如果您在使用Modius时出现"检查垫"错误,我们建议您采取以下措施。

  1. 确保您已用酒精擦拭耳后区域,并在安装耳垫前让该区域干燥。
  2. 确保没有任何头发挡住(我们建议将长发往后扎)。
  3. 将护垫贴在耳后的骨性部位(见下图),避免触及护垫的粘性部位。
  4. 衬垫的附着力会随着时间的推移而增加,所以在安装耳机之前,请先放置几分钟。 以低电平开始设备,并通过以下方式建立起来 由于较高的脉冲有时会使护垫最初变得松散,因此在接下来的几分钟里,我们要逐渐提高功率水平。
  5. 我们强烈建议将护垫放在原来的袋子里,并将其折叠起来,以避免护垫变干。

我需要多长时间为Modius充电?

我們建議您將Modius插入電源,並讓它充電,直到琥珀色實心燈熄滅。標準充電時間約需2-3小時,視電源而定。 请查看您的Modius应用程序,以了解耳麦的电量。当耳麦连接到应用程序时,将看到一个电池符号。

我的耳麦无法充电/充电时有琥珀色指示灯闪烁

充电时,耳机应该有一个实心的琥珀色指示灯,在完全充电时将熄灭。

如果您的耳麦在插入充电时出现琥珀色指示灯闪烁,这表明电池有问题,可以按照下面的说明进行修复。 这个过程实际上是对电池进行"涓流充电"(有点像启动)。请重复这些步骤,直到电池电量达到足够的程度,显示出琥珀色的指示灯。 然后您需要让电池完全充电,直到琥珀色指示灯熄灭。

  1. 将耳麦连接到充电器上(如果购买时没有收到充电器,则通过笔记本电脑连接)。允许10秒钟。琥珀色应该在闪烁。
  2. 按住耳机上的电源按钮。您将听到"电源开启"的提示音。不要松开电源按钮 - 始终按住它。
  3. 断开 USB 充电电缆。保持按住电源按钮。
  4. 重新连接 USB 充电电缆。
  5. 松开电源按钮。琥珀色指示灯现在是实心的 - 继续充电。

我在通过蓝牙连接时遇到困难

Modius 耳机通过蓝牙连接到应用程序,因此如果您在配对设备时遇到困难,以下提示应有助于建立连接。

确保您的手机(省电模式通常会影响蓝牙连接)和耳机都已充电,因为任何一台设备的电池电量不足都会影响配对过程。

如果您使用的是安卓设备,您还需要确保在Modius应用程序设置和一般手机设置中,将"位置服务"设置为"ON"。 这是安卓6及以上版本使用蓝牙时的要求,与我们需要知道您的位置无关!

在打开耳机之前,请确保您已经关闭了Modius应用。

当您按下耳机上的电源按钮时,您应该会听到一声高亢的蜂鸣声,这表明它已经打开了。

现在打开手机或平板电脑上的应用程序。您将看到 Modius 仪表板,您应该会看到它显示"扫描耳机"。耳机上的指示灯将闪烁蓝光,以表示"扫描耳机"。 表示它正在搜索蓝牙配对。

配对成功后一定要按照应用上的提示点击耳机电源按钮。

如果您在60秒后还没有获得配对连接,您可以尝试强制关闭应用并再次重启,也可以关闭耳机并再次打开(通过按 电源按钮),因为这通常是所有可能需要的。

然而,如果你仍然有问题,通过以下步骤。

  1. 进入您的手机/平板电脑的蓝牙设置,并"忘记"Modius作为一个公认的设备。
  2. 关闭手机或平板电脑的蓝牙
  3. 将手机或平板电脑完全关闭,然后再开机。
  4. 打开手机或平板电脑的蓝牙
  5. 打开耳机
  6. 打开Modius应用,按照应用上的步骤配对您的耳麦

适宜性

如果我有心脏起搏器,可以使用Modius吗?

不可以,因為 Modius 提供的是一個小的電脈衝,我們不希望它干擾起搏器的運作。 Modius尚未在任何使用起搏器的人身上进行过测试。

是否推薦每個人使用 Modius?

如果您有植入式心脏起搏器或除颤器,或深部脑刺激装置,我们不建议您使用Modius,因为有 小的可能性从设备的电脉冲可能会相互干扰。

Modius是一种前庭神经刺激器。因此,我们不建议使用Modius,如果你患有慢性前庭神经功能障碍,眩晕。 mal de debarquement綜合症或內耳問題 - 例如梅尼埃爾氏病。癲癇患者在使用本產品前應諮詢其主治醫生或其他醫療服務提供者。 Modius,因为某些类型的癫痫,特别是反射性前庭,可由前庭刺激引发。

我们也不建议怀孕的人使用Modius,因为我们还没有对怀孕的人进行过耳机测试,因此不建议使用Modius。 确定任何潜在的副作用。因此,请避免使用Modius,直到您的宝宝出生后。

Modius仅适用于18岁以上的成年人。

如果我有人工耳蜗,可以使用Modius吗?

不可以,很遗憾,如果您有人工耳蜗,您不应该使用Modius。

本产品是否会影响药物治疗?

Modius可刺激前庭(平衡)系统,仅用于帮助成年人实现其减肥和体重管理目标。 我们建议您在戴上耳机前,先与家庭医生讨论自己的情况。

Modius适合更年期女性使用吗?

更年期女性不一定不能使用Modius,但它不能治疗更年期。如果您有任何疑虑,请在使用Modius之前咨询您的医生或保健专家。

如果我有糖尿病,我可以使用Modius吗?

患有糖尿病(1型或2型)不一定意味著您不能使用Modius,但您可能希望在戴上耳機前與您的醫生或醫護人員討論。

癲癇患者可以使用Modius嗎?

Modius會刺激大腦的前庭(平衡)系統。雖然這應該不會影響大多數癲癇患者,但對反射性前庭性癲癇患者來說,可能會引起發作。 患有癲癇的潛在使用者應先與家庭醫生商討。

如果我懷孕了﹐我可以使用Modius嗎?

如果您懷孕了,我們不建議使用Modius。我們沒有在懷孕的人身上測試過耳機,因此不能確定任何潛在的副作用。 請避免使用Modius,直到您的寶寶出生後。

耳机是否会加重耳鸣或眩晕等症状?

没有证据表明会有这种情况。不过,最好先与家庭医生讨论您的个人情况。

本產品有沒有最低年齡限制?

Modius只适合18岁以上的成年人使用。

费用和运输

退款保证是怎样的?

如果您通过我们的网站购买了耳机,我们提供45天的退款保证*。如果出于任何原因,您认为Modius不适合您。 请发送电子邮件至team@modiushealth.com,我们的客户服务团队将能够提供帮助(如果您从modiushealth.com以外的任何卖家购买了您的耳机。 请向他们查询其退款条款)。)

我们要求您在可接受的条件下将耳机连同充电器、线缆、任何未使用的衬垫和湿巾以及便携包(如果您收到了便携包)原封不动地退回。 在退货时间内,请将耳机放在盒子里。45 天的时限从您收到耳麦之日起算。

请注意,如果您决定退货,您的退货运输费用将不包括在内。

最大的退款总额是您为您的设备支付的总金额,而不是更多。我们将退还我们收到的金额,并且不承担任何费用或波动的责任。 购买日期和退款日期之间的汇率。

请允许我们在收到您的耳麦后最多 10 个工作日内进行退货,因为退货需要先经过我们的"货物入库"流程,如果获得批准,您的退款请求将被退回。 然后会转到我们的会计部进行处理。

通过我们网站购买的翻新耳麦有 14 天的退货期。

耳麦的保修期是多久?

所有 Modius 耳麦都有 12 个月的有限保修期,从收货之日起算,仅适用于从我们网站购买产品的购买者。 保修期不延伸至产品的任何后续或其他所有者或受让人。如果我们更换了保修产品,保修期不会延长。

如果您的耳麦因任何原因不能正常工作,请通过发送电子邮件至team@modiushealth.com联系客户服务部,他们将能够帮助您解决任何问题。 故障排除步骤和建议。如果确定需要进行保修维修,我们的团队将为您提供有关如何退还耳机的详细信息。如需进一步了解 有关保修的信息,请参见我们的销售条件

如果您的耳机在初始保修期外需要维修,我们的客户服务团队将能够提供可能的维修费用。您可以邮寄 请将您的耳麦交给我们审核,并提供无条件的报价。

衬垫和湿巾的送货时间是多久?

衬垫和湿巾通过英国皇家邮政/德国邮政从英国发货,对于英国地址,大约需要5个工作日。 在英国以外的地区,送货时间约为8-10个工作日,具体时间视国家而定。

我如何订购更多的衬垫和湿巾?

每个耳麦都有100块湿巾和150块胶垫。价格根据您居住的国家而有所不同。请点击这里查看价格和订购。

我何时能收到耳麦?

通过我们的网站订购的 Modius 耳机通常会在 3-5 个工作日内通过 DHL 快递送达。您将收到一封电子邮件 当您的订单已经发货时,您会收到通知,这样您就可以跟踪送货。如果您对订单有任何疑问,请通过电子邮件 team@modiushealth.com 联系我们的客户服务团队。

我如何知道我的裝置已經出貨?

一旦您的包裹被上传到他们的系统中,DHL会给您发送电子邮件。一旦包裹到达目的地国家,您将收到第二封电子邮件。 此时,您将会有六种送货方式可供选择。您还可以通过www.dhl.com跟踪您的包裹。 并输入您收到包裹后的第一封电子邮件中的号码。

设备从哪里生产和运输?

Modius在英国生产和运输,并在全球范围内运输到所有我们已获得监管认证的国家。

运费是多少?

我们提供免费的运输服务,目前我们允许将耳麦送到所有国家,即欧洲、美国、加拿大、澳大利亚、新西兰、中国和香港。

Modius可以运送到哪里?

我们很高兴得到世界各地客户的热烈响应。我们目前正在获得各国政府要求的认证批准,以便运送我们的耳麦。 这个过程比预期的时间要长,我们无法立即向所有国家供货。我们在此表示最诚挚的歉意,并将随时向您汇报我们的最新进展。

目前,我们正在运送到以下地区/国家。

  • 英国
  • 美国
  • 加拿大
  • 澳大利亚
  • 奥地利
  • 比利时
  • 保加利亚
  • 中国
  • 克罗地亚
  • 塞浦路斯
  • 捷克共和国
  • 丹麦
  • 爱沙尼亚
  • 芬兰
  • 法国
  • 德国
  • 希腊
  • 格恩西岛
  • 香港
  • 匈牙利
  • 爱尔兰
  • 意大利
  • 泽西岛
  • 拉脱维亚
  • 立陶宛
  • 卢森堡
  • 马耳他
  • 荷兰
  • 挪威
  • 波兰
  • 罗马尼亚
  • 斯洛伐克
  • 斯洛文尼亚
  • 西班牙
  • 瑞典
  • 瑞士
  • 土耳其
  • 新西兰

General

What comes in the Modius box?

If you have purchased a new Modius headset, you will receive the following:

  1. Modius headset
  2. 150 electrode pads (enough for approx. 3 months use)
  3. 100 alcohol cleansing wipes
  4. User Guide
  5. Micro USB charging cable

All new headsets come with a 45-day money back guarantee when purchased via our website.

If you have purchased a refurbished Modius SLIM headset, you will also receive a carry case (with a 30-day money back guarantee).

Are there any refurbished headsets available to buy?

We have a limited number of refurbished Modius SLIM headsets available to purchase here. Refurbished headsets come with a one-year warranty. We do not have any refurbished Modius SLEEP headsets available to purchase yet.

Can you walk about, drive, cycle, etc while using Modius?

No, as it activates the vestibular nerve which is responsible for balance, we recommend you enjoy your Modius session whilst sitting down.

Can I use Modius for more than 1 hour per day?

Due to regulatory reasons, there is a restriction within the Modius headset which means it is limited to one hour of use per day. In reality, this is per 16-hour time period to allow flexibility in your day.

What devices is the Modius app compatible with?

The Modius app is available on both iOS and Android and you can download it by clicking the below links:

We cannot guarantee compatibility with all devices, but as a general rule the following is required:

* For iOS devices, the Modius app should run on any iPhone or iPad device which is iOS 9.0 or later.

* Android devices require a minimum of Android 5.0 to be compatible, and the Bluetooth should have LE functionality.

If in doubt, please contact our Customer Care team at team@modiushealth and we will be able to assist.

Is Modius safe?

Although Modius is a new device, the technology of neurostimulation has been around for a long time and is well established. The first implanted devices were inserted over 30 years ago and operating at a higher voltage.

Modius has a greatly reduced current compared to these implanted devices and does not directly activate the brain but rather stimulates the balance nerve that runs in the bone of the skull behind the ear. We are therefore confident that Modius is very low risk in comparison.

Modius is classed as a general wellness device by the FDA.

If you have any concerns, we would encourage you to consult your doctor or healthcare professional before using Modius.

How and why was Modius developed?

The Modius range of headsets bring together our team’s passion for medicine, electronics and helping others.

The first headset, Modius SLIM was in development for over five years. It all began with Dr Paul McGeoch’s observation that electrical stimulation of the brain could help people struggling with weight loss. He shared his findings with his colleague and friend, Dr Jason McKeown, who had been drawn to the field of Neurosurgery in part due to his fascination with technology and electronics. Jason was intrigued. He quickly developed a prototype version of the device.

Like all good inventors, he immediately tested it on himself. Over time, he noticed a significant reduction in appetite, reduction in cravings and an increase in satiety. Within a year, he had managed to reduce his own body fat by 44%, and he also experienced a 2kg (4.5 lb) increase in muscle mass. While these results are not typical, he was convinced the technology worked as hypothesized.

The potential benefits of the technology now identified, Dr McKeown & Dr McGeoch contacted an award-winning manufacturing team and set about creating the device. After years of prototypes and testing, Modius Slim has been refined into a high-tech wearable headset that is already revolutionizing weight loss for thousands of people across the world.

Our second headset, Modius Sleep, is currently being manufactured and expected to ship in 2020, and aims to improve sleep without the need for medication.

Does Modius interfere with any other brain activity?

There is no evidence to suggest that Modius headsets interfere with any other brain activity.

Is Modius the same thing as a TENS unit?

While these devices have many things in common, the properties of the electrical pulses that Modius delivers are very different from that of a TENS. We would in no way recommend using a TENS (Transcutaneous Electrical Nerve Stimulation) device for vestibular nerve stimulation.

Does Modius have to be attached behind my ears?

Yes, the gel pads for the Modius headset must be applied behind your ears. This is the only place the device has been specifically tested, and the only place it will produce the desired effect of stimulating your vestibular nerve. You must never apply it anywhere else on the body, particularly on the head or chest.

What kind of charging cable does the Modius headset require?

Modius uses a standard Micro USB charging cable. If you have lost or damaged the cable which came with your headset, any standard Micro USB charging cable should also work.

Can I bring a Modius headset on a plane?

Yes, most airlines will allow the Modius headset to be taken on board, whether in hand luggage or in a checked-in suitcase. Many of our users regularly travel with their Modius and don't encounter any difficulty whatsoever.

However, a small number of airlines may restrict the carrying of items which contain a lithium battery so you may wish to check with your carrier prior to flying. For your reference, the type of battery contained in a Modius headset is a Lithium Polymer 3.7V 155mAh 0.57Wh.

How should I take care of my Modius headset?

Your Modius headset should ideally be stored in either the protective carry case or the box it came in when not in use.

When lifting the headset, it should be held by the headband section and not by the cables.

Please take care when putting on and taking off your Modius headset. When putting on your headset, we would recommend applying the pads first, and then connecting the cables.

Take particular care when removing your headset at the end of your session to avoid damage to the cables. We would strongly recommend disconnecting the cables from the electrode pads before removing your headset to avoid any undue stress on the cables.

Avoid over-bending the cables or putting strain on them when wearing the headset if leaning against a headrest or if lying down.

Your Modius headset should be kept clean and not left in direct sunlight or in conditions that are too warm, or indeed conditions that are too cold either.

How long do I need to charge my Modius?

We advise plugging your Modius into a power supply and leaving it to charge until the solid amber light goes out.

A standard charge will take approximately 2-3 hours depending on the power source.

Check your Modius app to get an indication of how much charge your headset has. A battery symbol will be visible when the headset is connected to the app.

What should I expect to feel from my first session?

The Modius headset works by stimulating the vestibular nerve. You’ll probably feel a light tingling/pricking sensation behind the ears where the pads are placed, although this usually gets less noticeable as the body gets used to it.

As the vestibular system is responsible for balance in the body, it’s normal to feel a little unsteady when wearing the headset (which is why we recommend only using it whilst seated). You will probably feel a slight rocking or swaying feeling from side to side, with the sensation often likened to that of being on a boat or as though you’ve had a glass of wine.

Everyone’s sensitivity to the stimulation will be different, and it will likely feel different across sessions too – sometimes you’ll feel it more than others, and this could be due to differences in body temperature, humidity levels, time of day, slight differences in the placement of pads etc.

If you are prone to seasickness, it’s possible that you will only be able to tolerate a very low level of stimulation, although over time the body will usually become more tolerant to it.

We therefore recommend that you start on level 1 and see how you feel, only increasing the level very gradually. Give your body time to get used to the feeling. You don’t need to be at the highest level for it to be working – just stick to the level at which you can feel the swaying feeling yet it’s still comfortable for you.

Can I invest in Neurovalens?

We are delighted that you share our excitement about the future of our business. We are currently well funded but we may be looking to invest in expansion in 2020. If you are serious about investing, please send us an email to team@modiushealth.com indicating the amount of money you wish to invest and we will be in touch.

Who are the founders?

Jason (CEO & founder) is the youngest Visiting Scholar to be invited by world renowned Professor Ramachandran to study neurostimulation at the University of California, San Diego. He is a Bachelor of Medicine, Bachelor of Surgery and Bachelor of Obstetrics from Queen’s University, Belfast, Northern Ireland.

Scottish Neurosurgeon Paul McGeoch (Co-founder) has a Medicine Degree from the University of Aberdeen, is a member of the Royal College of Physicians, has more than 20 peer-reviewed papers on neuroscience, is a Visiting Scholar at University of California San Diego. Paul is a Fellow of the Royal College of Surgeons and trained as a neurosurgeon at East of Scotland Rotation.

Modius Sleep

What is Modius Sleep?

Modius Sleep is a drug-free solution powered by neuroscience to safely and non-invasively improve a person’s sleep. Modius SLEEP stimulates the vestibular nerve to indirectly influence the hypothalamus, and positively impact the body’s circadian rhythm. The headset is worn for 30 minutes per day in the evening, prior to going to bed. Users should fine they will be able to get to sleep faster, stay asleep for longer and feel more rested in the morning.

Modius Sleep actively stimulated the key sleep neurons in the brain (ie Suprachiasmatic Nucleus and Orexin) to:

  • Reduce the time it takes to fall asleep
  • Reduce the amount of 'wake ups' during the night
  • Wake up feeling more rested
  • Improve energy levels during the day
  • Improve overall sleep quality

The headset is worn for 30 minutes each evening prior to going to bed.

Who is Modius Sleep suitable for?

Modius Sleep is for anyone who has difficulty sleeping – whether you are someone who has trouble getting to sleep, wake up during the night and can’t get back to sleep again, or constantly feel that you’re not getting enough sleep. 9 million Americans and 20% of the world population use sleep medications, drugs or alternative products to manage their sleep. Modius Sleep is a drug-free alternative that will positively influence the body’s circadian rhythm rather than simply masking the problem.

What makes Modius Sleep different?

Modius Sleep is drug free which offers people who suffer from poor sleep a way to avoid sedatives and sleeping pills that really only mask the problem and come with a host of nasty side effects. These side effects can include addiction / dependency, memory loss / amnesia, confusion and drowsiness during the day. Unlike other sleep headsets that are limited to passively reading brain-wave activity, Modius Sleep actively stimulates the key sleep neurons in the brain.

Does Modius Sleep track sleep?

No, Modius Sleep does not track sleep. It is a headset intended to be worn before you go to bed which will help prepare your brain for sleep.

How does Modius Sleep work?

Modius Sleep works by sending a safe electrical pulse into the vestibular nerve, influencing the areas of the hypothalamus and brain stem that control circadian rhythm and sleep patterns. It is worn for 30 minutes per day prior to going to bed.

Do you wear Modius Sleep in bed?

No, Modius Sleep should be worn in the evening before bed, ideally as you are starting to wind down for the night. It is not intended to be worn in bed.

How is Modius Sleep different to Modius Slim?

The technology of the two devices is similar in that both Modius Sleep and Modius Slim stimulate the vestibular nerve to indirectly influence the hypothalamus. However, Modius SLEEP has a different waveform which is specifically optimised to target the part of the brain that controls the circadian rhythm and help improve sleep.

The Slim & Sleep devices are very similar in that they stimulate the same areas of the brain. The difference is that the frequency of the electrical stimulation is unique to each device, so we believe the settings on the sleep device are best for sleep management, and we believe the settings on the Slim device are best for weight management.

That said, as the devices operate in the same areas of the brain, we do expect some overlap with the outcomes. For example, or biggest 'side effect' of the Slim device is that people have improved sleep.

So we do expect some people will find their appetite is decreased when using the Sleep device, so hopefully this can be used to help any weight loss attempts.

Will Modius Sleep work for everyone?

Everyone is different and Modius Sleep will naturally work better for some people than others. There are many factors which influence a person’s ability to sleep well (eg medications, age, medical conditions, stress, nightly routine etc) and Modius SLEEP may not be able to overcome all elements which contribute towards someone’s issues with sleep. The only way to know whether Modius Sleep will be able to help you is to try it. We offer a 45-day money back guarantee so you can give Modius a go!

Will I need to keep using sleeping tablets?

With daily use of the headset, we would expect that you should be able to reduce your reliance on sleeping tablets, and hopefully in time not require any other sedatives or tablets to be able to achieve a good night's sleep. However, we would recommend you discuss your own situation with your doctor prior to discontinuing any medication.

Can Modius Sleep help with jetlag?

The headset is not being marketed as a cure for jetlag. However, it should work with your body to assist your circadian rhythm to get in sync again quicker than before.

Will Modius Sleep work for someone who does shift work?

Modius Sleep should help shift workers get to sleep quicker and stay asleep for longer. We would recommend using the headset shortly before you would want to go to sleep.

How soon can I expect to notice the benefits of Modius Sleep?

Some people may notice improvements in their sleep from as early as the first night or two. However, for others it will take longer – and there will be some people whose sleep will initially be more interrupted before it starts to improve. This is perfectly normal and it’s worth persevering whilst the body adjusts to the vestibular stimulation.

If you find your sleep initially worse when starting to use the headset, we recommend moving and staying at a lower level 1-2 for a couple of weeks before moving up the levels.

Why does the Modius Sleep headset only need to be used for 30 mins per day, whereas the Modius Slim headset is 60 mins?

Our studies have shown that you will only need to use Modius Sleep for 30 minutes in order to gain the sleep benefits.

Can you use both the Modius Sleep and Modius Slim headsets on the same day?

We would only recommend a maximum of 1 hour of vestibular stimulation per day, so our advice would be that if you struggle with poor sleep, your priority should be to improve your sleep before focusing on weight loss. It’s a well-known fact that poor sleep is a factor in obesity, so once you see an improvement there, the process of losing weight should be easier.

If you want to improve sleep & lose a bit of weight, which headset is best to buy?

We would suggest that you decide which is a priority for you. If you struggle with poor sleep, then you would probably be best to address that first.

Can Modius Sleep help you lose weight as well?

Although both headsets are stimulating the hypothalamus via the vestibular nerve, Modius Sleep is specifically optimised to target the key sleep neurons in your brain which control your circadian rhythm. We would not expect Modius Sleep to have an impact on your weight.

What’s the science behind Modius Sleep?

It’s been widely known for many years that the vestibular system influences sleep… hence why rocking helps babies sleep, and why people tend to get sleepy during a long car or train journey.

However, many scientific studies conclusively prove the link between the vestibular system and circadian regulation. We carried out our own pilot study in May 2019 and the results were very compelling. As a result, an abstract was submitted to the British Sleep Society for inclusion at the 2019 Sleep Conference, and this is due to be published in the British Medical Journal following the conference.

Modius Sleep very specifically targets the key sleep neurons in the brain's sleep centre that is very deep in the brain, namely the Suprachiasmatic Nucleus and Hypocretin/Orexin system within the hypothalamus. It does this via electrical vestibular nerve stimulation which indirectly and safely influences the hypothalamus using a very specific waveform. The aim is to positively influence the body's circadian rhythm to enable you to get to sleep faster and waken up less, which should help you feel more rested the next day.

Vestibular stimulation has long been associated with improved sleep (rocking a baby to sleep is using vestibular movement), so you may wish to take a read at this article which explains a little more in this regard.

What should I expect to feel when wearing Modius Sleep?

Everyone is different so don't be tempted to go straight to power level 10.

Stick to a power level that is comfortable for you. To avoid any potential side effects, we recommend starting on level 1 and see how you feel, only increasing the level very gradually over the next few sessions.

The Modius headset works by stimulating the vestibular nerve. You’ll probably feel a light tingling/pricking sensation behind the ears where the pads are placed, although this usually gets less noticeable as the body gets used to it over the course of your 30 minute session.

As the vestibular system is responsible for balance in the body, it’s normal to feel a little unsteady when wearing the headset (which is why **we recommend only using it whilst seated**). You will probably feel a slight rocking or swaying feeling from side to side, with the sensation often likened to that of being on a boat or as though you’ve had a glass of wine.

The sensation will likely feel different across sessions too – sometimes you’ll feel it more than others, and this could be due to differences in body temperature, humidity levels, time of day, slight differences in the placement of pads etc.

If you are prone to seasickness, it’s possible that you will only be able to tolerate a very low level of stimulation, although over time the body will usually become more tolerant to it.

Give your body time to get used to the feeling. You don’t need to be at the highest level for it to be working – just stick to the level at which you can feel the swaying feeling yet it’s still comfortable for you.

How do you use Modius Sleep?

Modius Sleep is a headset which is intended to be worn for **30 minutes per day** (ideally a minimum of 5 times per week) when sitting down **prior to bedtime**, ideally late afternoon or early evening. The headset is operated by the Modius app which you will need to download to your phone or tablet device.

When you purchase a headset, you'll also receive alcohol cleansing wipes and electrode pads. Prior to each session, you will need to cleanse the bony area just behind the ear lobes (the Mastoid bone), leave to dry and then carefully apply one pad to each side. Allow a few minutes for the pads to adhere to the skin before starting your session.

The headset is placed on the head with the power button side above the right ear. Attach a cable to each pad and then press the power button on the headset to turn it on.

You will then follow the instructions on the app to pair the headset to your phone (the headset should automatically pair for subsequent sessions) and start the session. There are 10 power levels to choose from, but as people have very different levels of sensitivity to vestibular stimulation, we would recommend starting at level 1 and only moving up through the levels over the next few sessions if you feel comfortable.

Once a session has started, you can sit back and relax! Many people find the sensation very therapeutic, and you can use your time to watch TV, read or just make the most of your 'me-time'.

The headset will automatically stop after a maximum of 60 minutes and you will hear three beeps to indicate it is switching off. You'll be able to do your next session after a period of 16 hours (the headset is limited to one hour per day, but set to 16 hours to allow flexibility in your schedule).

Modius headsets should not be worn when exercising or operating machinery due to their stimulation of the vestibular system which is responsible for balance within the body.

What power level should I use Modius Sleep at?

Modius Sleep has power levels ranging from 1 to 10. **When starting to use your Modius, it's important not to have the power level set too high a level initially**. Even if you can't feel the sensation much, your body will still need time to get used to the vestibular stimulation provided by the headset.

Everyone will have a different sensitivity to the stimulation but we would **recommend starting at level 1 or 2** for approximately the first five sessions and only increase very gradually over time as you feel comfortable.

You should try to **find the optimum power level that works best for you** over the next few weeks - **this may not necessarily be at the highest level** even when you have been using the headset for some time, so don't feel that you need to be aiming for level 10.

How can I avoid side effects with Modius Sleep?

Firstly it's important to note that the vast majority of people use Modius without any side effects whatsoever, and most find the stimulation provided by the headset to be a relaxing experience.

The vestibular system gets stimulated naturally during many everyday activities such as skipping, jumping, trampolining etc. Even the action of rocking a baby to sleep is vestibular stimulation. Modius is delivering stimulation of the vestibular system by a pulsing to the area behind the ears where the vestibular nerve runs through to the hypothalamus.

However, everyone is different in their sensitivity to vestibular stimulation so you may find you are only able to tolerate the pulsing at a low level. There are 10 power levels with the Modius SLEEP headset, and it's **important to determine what the optimum level is for you**. This may not necessarily be the highest level even when you have been using the headset for some time, so don't try to push yourself higher than what is comfortable.

To avoid the chance of any side effects we recommend the following:

  1. **Start out slowly** at power level 1 (definitely no higher than level 3) for your first few sessions as it will take your body time to get used to the stimulation. As your body becomes accustomed to it, you will slowly be able to increase through the power levels - but only if you feel comfortable to do so.
  2. Make sure you only use the headset when you are **sitting down** as the vestibular system is associated with balance in the body.
  3. Your sleep may initially be more disrupted in the first few days of using Modius as your body gets used to the stimulation. To reduce the chances of disrupted sleep, we would recommend running your initial sessions in the early evening (or even late afternoon if particularly sensitive to the stimulation).
  4. Ensure you **increase your fluid intake** - many users report feeling more thirsty when they start to use Modius.
  5. If you feel uncomfortably nauseous, dizzy or have a headache, discontinue use for a few days and only start back using your headset again when any symptoms have subsided, and only as and when you feel ready. Again, we recommend starting at level 1 and only increase the level over time if you are not experiencing any side effects.
  6. If you are concerned at all, we recommend checking with your doctor.
  7. Should you experience any skin irritation from the pads, we would advise discontinuing use until any inflammation has settled. The application of aloe vera gel will sooth the skin. The irritation may be coming from the alcohol cleansing wipes, so you can use soap and water to gently cleanse the area before applying pads instead of the wipes.

Is Modius Sleep FDA approved?

We are currently working with the FDA to generate a prescription sleep device that is approved by the FDA to treat insomnia and would expect this to be in place next year. In the meantime, the FDA are currently allowing us to bring out a low-risk consumer sleep management device ahead of the prescription device. Modius Sleep would be categorised by the FDA as a General Wellness Device.

*Modius Sleep is a sleep management device – not an insomnia treatment.

What do I do when I receive my Modius Sleep headset?

In the Modius box, you will receive a headset, charger (or USB charging cable if you’ve purchased a refurbished unit), User Manual, 150 electrode pads and 100 cleansing wipes. You should first attach the charging cable to the headset and plug into the charging plug or USB so the headset can charge. When charging, you should see a solid amber light which will go out once charging has finished. It will take approx. 3 hours for your headset to charge, depending on the type of charger you are using.

A flashing amber light when charging indicates a charging error.

Before running your first session, you will need to download the free Modius app onto your phone or tablet device.

Click either of the following links to access the app on either Android or Apple

When downloaded, you will need to create an account. You’ll see some videos on the app to help you get started so you can watch these either now or later. You should follow the prompts to input your height and weight, gender and date of birth. We recommend you click the button to allow alerts so that you receive session notifications and weight log reminders. They can be turned off at a later date if you don’t find them useful.

How do I get set up for my first Modius Sleep session?

When your headset has fully charged (and the solid amber light has turned off), you are ready for your first session.

Cleansing the area:

You will need to use one of the alcohol wipes provided with your headset to cleanse the bony area just behind the ears (the ‘Mastoid bone’), allowing the area to fully dry before trying to attach pads.

Attaching the pads:

Peel off the clear plastic from one of the pads and carefully (without touching the sticky area of the pad) attach a pad to the bony area behind each ear.

We recommend waiting a few moments after the pads have been applied before attaching the cables and trying to run a session, as the warmth of the skin will help the adhesiveness of the pads build up.

Getting connected to run a session:

Assuming you are already set up on the app, the phone and headset will need to be paired for the first time so they have a secure connection.

First press the power button on the headset to turn it on.

Now open the Modius app and follow the pairing instructions on the screen to pair your headset via Bluetooth. The app will find the headset and ask you to pair so you’ll need to click the power button on the headset once when prompted by the app to acknowledge the pairing.(some Android phones require an additional step, accepting the pair request in the notification tray). When a connection has been established, you’ll see the battery level symbol showing on the app.

Your phone or tablet device should recognise and auto-connect in the future when the headset is on and the app is open. You shouldn’t need to pair again the next time you run a session, unless you have had to do a USB reset in between times for any reason.

Troubleshooting

How do I get set up for my first session?

When your headset has fully charged (and the solid amber light has turned off), you are ready for your first session.

Cleansing the area

You will need to use one of the alcohol wipes provided with your headset to cleanse the bony area just behind the ears (the ‘Mastoid bone’), allowing the area to fully dry before trying to attach pads.

Attaching the pads

Peel off the clear plastic from one of the pads and carefully (without touching the sticky area of the pad) attach a pad to the bony area behind each ear. The following diagram shows the area you are wanting to attach to:

We recommend waiting a few moments after the pads have been applied before attaching the cables and trying to run a session, as the warmth of the skin will help the adhesiveness of the pads build up. Place the headset on your head (the power button side goes above your right ear) and attach the cable connectors onto each pad.

Getting connected to run a session

Assuming you are already set up on the app, the phone and headset will need to be paired for the first time so they have a secure connection.

First press the power button on the headset for a couple of seconds to turn it on. You will hear a high beep.

Now open the Modius app and follow the pairing instructions on the screen to pair your headset via Bluetooth. The app will find the headset and ask you to pair so you’ll need to click the power button on the headset once when prompted by the app to acknowledge the pairing. (some Android phones require an additional step, accepting the pair request in the notification tray).

When a connection has been established, you’ll see the battery level symbol showing on the app.

Your phone or tablet device should recognise and auto-connect in the future when the headset is on and the app is open. You shouldn’t need to pair again the next time you run a session, unless you have had to do a USB reset in between times for any reason.

If you require any further help, contact our Customer Care team on team@modiushealth.com and they’ll be able to assist.

Starting your session

Once connected, press the Start button on the app to begin your session and use the arrows to increase or decrease the power level. We advise that you start at a low level (no more than level 3) to begin with, as your body will probably take a little time to get used to the stimulation. Some people are more sensitive to vestibular stimulation than others so just stay at a level that you feel comfortable with. It's not a race to level 10!

We recommend sitting down during your Modius session, watching TV, reading a book or browsing the internet.

When your session has finished, you will hear 3 beeps and the white light on the headset will flash rapidly. Make sure to disconnect the cable connectors from the pads before taking your headset off to avoid pulling and damaging the cables.

How do I perform a USB reset on my Modius?

In the event that your Modius needs a reset, here are the steps to take:

  1. 1. Plug your Modius into a power source.
  2. Hold the power button down on your device for 10 seconds – it will beep once after the 10 seconds, followed by a pause, then three more beeps when you’ve done this correctly.
  3. Remove Modius as a paired device from your phone.
  4. Re-pair your Modius to your phone by following the prompts within the app.

At this point, you should be able to use your device again.

If your Modius still isn’t working, please get in touch with our Customer Care team via email at team@modiushealth.com.

How do I know Modius is working?

When you have put on the headset, attached the pads and started your session via the app, the white light on the headset should be solidly lit. This should stay lit with a solid white light for the duration of your session. When your session has finished, you will hear 3 beeps, the white light will start to flash and you should then turn off your headset using the power button.

You may not always feel the stimulation produced by the headset, as it will feel different across your sessions and sometimes you’ll feel it more than others. Additionally, you will often feel it more on one side than the other, and the slight tingling sensation is usually felt more at the start of a session than at the end as the body gets used to the sensation.

With consistent use (we recommend at least 5 sessions per week), most users notice changes to their appetite, satiety and cravings so we would encourage you to listen to your body and respond accordingly as Modius helps you to reach your ultimate weight goal.

The pulsing behind my ear is stronger on one side versus the other. Is this normal?

Yes, this is completely normal. Although the electrical pulse frequency being delivered behind each of your ears is exactly the same the feeling on the skin itself can vary.

I'm getting a 'Check Pads' error - what should I do?

If you are getting the ‘Check Pads’ error during your Modius session, we would suggest the following:

  1. Make sure you have wiped the area behind your ears using an alcohol wipe & leave the area to dry before attaching the pads
  2. Ensure no hairs are in the way (we recommend tying long hair back)
  3. Attach pads to the bony area behind the ears (see below image), and avoid touching the sticky area of the pads
  4. Adhesion of the pads will increase over time so leave it a few minutes before attaching the headset. Start the device at a low level and build up through the power levels very gradually over the next few minutes, as the higher pulse can sometimes make the pads looser initially.
  5. We strongly recommend storing the pads in their original bags and fold over to avoid the pads becoming dried out

How long do I need to charge my Modius?

We advise plugging your Modius into a power supply and leaving it to charge until the solid amber light goes out. A standard charge will take approximately 2-3 hours depending on the power source. Check your Modius app to get an indication of how much charge your headset has. A battery symbol will be visible when the headset is connected to the app.

My headset won't charge / amber flashing light when charging

When charging, the headset should have a solid amber light, which will go out when fully charged.

If you are getting a flashing amber light when your headset is plugged in to charge, this indicates a problem with the battery which can be fixed by following the instructions as outlined below. This process is in effect doing a ‘trickle-charge’ to the battery (a bit like a jump-start). Please repeat these steps until the battery level reaches enough charge to display a solid amber light. You will then need to allow the battery to fully charge until the amber light turns off.

  1. Connect your headset to the charger (or via a laptop if you didn’t receive a charger with your purchase). Allow 10 seconds. Amber should be flashing.
  2. Hold the power button on the headset. You will hear the ‘power on’ beep. Don’t let go of the power button – keep it pressed throughout.
  3. Disconnect the USB charging cable. Keep that power button pressed.
  4. Reconnect the USB charging cable.
  5. Release power button. Amber light now solid – continue to charge.

I'm having difficulty connecting via Bluetooth

The Modius headset connects to the app via Bluetooth so if you are having trouble pairing your device, the following tips should help with establishing a connection:

Make sure that both your phone (power saving mode often affects Bluetooth connectivity) and headset are charged as a low battery on either device will affect the pairing process.

If you have an Android device, you will also need to ensure your ‘Locations Services’ are set to ON in both the Modius app settings and your general phone settings. This is a requirement for Android 6 and above when using Bluetooth and nothing to do with us needing to know your location!

Before turning on the headset, make sure you are closed out of the Modius app.

When you press the power button on the headset, you should hear a single high-pitched beep which indicates it’s turned on.

Now open the app on your phone or tablet. You’ll see the Modius dashboard and you should see it saying ‘scanning for headset’. The light on the headset will flash blue to indicate it’s searching for a Bluetooth pairing.

Make sure to follow the prompts on the app to click the headset power button when the pairing has been successful.

If you are not getting a paired connection after 60 seconds you could try to force-close the app and restart it again, and also turn the headset off and on again (by pressing the power button) as this is often all that may be required.

However, if you are still having issues, run through the following steps:

  1. Go into your phone/tablet’s Bluetooth settings and ‘Forget’ Modius as a recognised device
  2. Turn your Bluetooth off in your phone or tablet
  3. Turn phone or tablet device totally off and power up again
  4. Turn Bluetooth on in phone or tablet
  5. Turn on headset
  6. Open the Modius app and follow the steps on the app to pair your headset

Suitability

Can Modius be used if I have a pacemaker?

No, we err on the side of caution as Modius delivers a small electrical pulse and we don’t want that to interfere with the functioning of the pacemaker. Modius has not been tested on anyone with a pacemaker.

Is Modius recommended for everyone?

We do not recommend using Modius if you have an implanted cardiac pacemaker or defibrillator, or a deep brain stimulation device, as there is a small possibility the electrical pulses from the devices could interfere with one another.

Modius is a vestibular nerve stimulator. Thus we do not recommend using Modius if you suffer from chronic vestibular nerve dysfunction, vertigo, mal de debarquement syndrome or inner ear problems – e.g. Ménière’s disease. Individuals with epilepsy should consult their primary care physician or other healthcare provider before using Modius, as certain types of epilepsy, in particular reflex vestibular, can be triggered by vestibular stimulation.

We also do not recommend using Modius if you are pregnant as we have not tested the headset with someone that is pregnant and therefore cannot be certain about any potential side effects. Therefore please avoid using Modius until after your baby is born.

Modius is to be used by adults age 18 and over only.

Can I use Modius if I have a Cochlear Implant?

No, unfortunately if you have a Cochlear Implant you should not use Modius.

Will this product interfere with medications?

Modius stimulates the vestibular (balance) system and is intended solely to assist adults in achieving their weight loss and weight management goals. We would suggest that you first discuss your own situation with your family doctor before putting on a headset.

Is Modius suitable for women in menopause?

Menopausal women are not necessarily precluded from using Modius, but it does not treat menopause. Consult with your doctor or healthcare professional if you have any concerns before using Modius.

Can I use Modius if I have diabetes?

Having diabetes (type 1 or 2) does not necessarily mean you cannot use Modius, but you may wish to speak to your doctor or healthcare practitioner before putting on a headset.

Can people with epilepsy use Modius?

Modius stimulates the brain’s vestibular (balance) system. Whilst this should not affect most people with epilepsy, it could trigger a seizure in someone with reflex vestibular epilepsy. Potential users with epilepsy should first chat things over with their family doctor.

Can I use Modius if I am pregnant?

We do not recommend using Modius if you are pregnant. We have not tested the headset on individuals who are pregnant and therefore cannot be certain about any potential side effects. Please avoid using Modius until after your baby is born.

Would the headset aggravate conditions like tinnitus or vertigo?

There is no evidence to suggest that would be the case. However, it’s best to first discuss your individual case with your family doctor.

Is there a minimum age for this product?

Modius is intended to be used only by adults age 18 and over.

Costs & Shipping

How does the money back guarantee work?

We offer a 45-day money-back guarantee if you have purchased your headset via our website*. If for any reason, you have decided that Modius isn’t right for you, please email team@modiushealth.com and our Customer Care team will be able to help (if you have purchased your headset from any seller other than modiushealth.com, please check with them for their refund terms).

We require you to return your headset in an acceptable condition along with the charger, cable, any unused pads & wipes and the carry case (if you received one) in the original box within the return time frame. The 45-day time frame commences from the date that you received your headset.

Please note that if you decide to return your headset, the cost of your return shipping costs are not covered.

The maximum total refund available is the total that you paid for your device and not more. We will refund the amount received by us, and are not liable for any fees or fluctuations in exchange rate between the date purchased and the date refunded.

Please allow up to 10 working days from the date that we receive your headset back, as returns will need to go through our 'Goods In' process first, and if approved, your refund request will then be forwarded to our Accounts Dept for processing.

Refurbished Headsets purchased via our website have a 14-day return period.

What is the warranty period that comes with the headset?

All Modius headsets come with a 12-month limited warranty which starts from the date of receipt, and extends only to the purchaser of the product from our site. It does not extend to any subsequent or other owner or transferee of the product. The warranty period is not extended if we replace a warranted product.

If your headset is not functioning properly for any reason, please contact Customer Care by emailing team@modiushealth.com and they will be able to help with any troubleshooting steps and advice. If it has been determined that a Warranty Repair is required, our team will give you details on how to return your headset. For further information regarding the warranty, see our Conditions of Sale

Should you have a headset needing repair outside of the initial warranty period, our Customer Care team will be able to advise likely costs of a repair. You can post your headset to us for review and a no-obligation quote.

How long does delivery take for pads & wipes?

Pads & wipes are shipped from the UK via Royal Mail / Deutsche Post and take approximately 5 working days for UK addresses.  Outside of the UK, the delivery time is approximately 8-10 working days, depending on the country.

How can I order more pads & wipes?

Each headset comes with a supply of 100 wipes and 150 gel pads. Prices vary depending on your country of residence. Please click here to check prices and order.

When will I receive my headset?

Orders for Modius headsets placed via our website are usually dispatched within 3-5 working days via DHL express. You’ll receive an email notification when your order has been shipped so you can track delivery. If you have any queries regarding your order, please contact our Customer Care team via email at team@modiushealth.com.

How will I know when my device is being shipped?

DHL will email you once your parcel has been uploaded to their system. You will receive a second email once the parcel arrives into the country of destination. At this point, you will be given six delivery options to choose from. You will also be able to track your parcel by going to www.dhl.com and entering the number found in the first email you receive once your parcel has been collected.

Where is the device manufactured and shipped from?

Modius is manufactured and shipped in the UK, and ships globally to all countries that we have received regulatory certification for.

What is the shipping cost?

We provide free shipping to all countries that we are currently permitted to send our headset to, ie Europe, USA, Canada, Australia, New Zealand, China & Hong Kong.

Where can Modius be shipped to?

We are delighted by the huge response from customers around the world. We are currently in the process of obtaining certification approval which is required by governments in order to ship our headsets. This process is taking longer than anticipated and we will not be able to supply to all countries immediately. We would like to give our sincerest apologies and will keep you updated on our progress.

Currently we are shipping to the following regions / countries:

  • United Kingdom
  • USA
  • Canada
  • Australia
  • Austria
  • Belgium
  • Bulgaria
  • China
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Guernsey
  • Hong Kong
  • Hungary
  • Ireland
  • Italy
  • Jersey
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Turkey
  • New Zealand